Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV 4K out of sleep mode

I have connected my Apple TV to my Philips TV via HDMI-CEC. Everything works well except when I put my Apple TV on sleep mode. When I do that the TV switches off and after 10 sec it switches on again. I have tried everything, such as closing all apps on Apple TV but my TV and Apple TV keep switching on. What can I do?

Posted on May 10, 2020 11:11 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 12:10 PM

Hello,


It sounds like the problem is with your TV’s ability to use HDMI-CEC. Consult your TV’s manual on how to restore it to factory settings to see if it resolves your problem.

Similar questions

1 reply
Sort By: 

Apple TV 4K out of sleep mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.