anitasolda Author

Level 1

8 points

iphone doesn't start

my iPhone doesn't start and it is stopped on the logo screen.

iPhone X, iOS 13

Posted on May 10, 2020 11:34 AM

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Top-ranking reply

Community+ 2025

Level 10

228,582 points

Posted on May 10, 2020 11:36 AM

See this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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3 replies

Top-ranking reply

Community+ 2025

Level 10

228,582 points

May 10, 2020 11:36 AM in response to anitasolda

See this Apple support article—>If your iPhone, iPad or iPod touch won't turn on or is frozen – Apple Support

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anitasolda Author

Level 1

8 points

May 10, 2020 11:40 AM in response to Lawrence Finch

thank u, I have already tried but it doesn't work. I ask for more advice

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May 10, 2020 11:42 AM in response to anitasolda

What happens, step by step, when you follow those instructions?

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iphone doesn't start

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