Photos on iCloud
I accidentally deleted all my photos off my iPhone however they are still in my iCloud. How do I get my photos back onto my iPhone ??
iPhone X, iOS 13
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I accidentally deleted all my photos off my iPhone however they are still in my iCloud. How do I get my photos back onto my iPhone ??
iPhone X, iOS 13
Hi Niamh_Finneran,
Thanks for posting. Being able to manage your photos is always important. I understand you accidentally deleted your photos. I'm glad to see how I can assist with this.
For clarification, when you say they're still in iCloud, where are you seeing them? Are you on the iCloud website, or somewhere else?
Also, how did you delete the photos? When you delete synced photos on your iPhone, they are deleted from iCloud and other synced devices as well, so knowing a little more about the issue may help.
Depending on how you deleted the photos, you may be able to recover them by checking your Recently Deleted folder, or possibly by turning iCloud Photos back on. Take a look at this link for the steps on this, and a few other options as well: Get help with missing photos
Have a great day.
Hi Niamh_Finneran,
Thanks for posting. Being able to manage your photos is always important. I understand you accidentally deleted your photos. I'm glad to see how I can assist with this.
For clarification, when you say they're still in iCloud, where are you seeing them? Are you on the iCloud website, or somewhere else?
Also, how did you delete the photos? When you delete synced photos on your iPhone, they are deleted from iCloud and other synced devices as well, so knowing a little more about the issue may help.
Depending on how you deleted the photos, you may be able to recover them by checking your Recently Deleted folder, or possibly by turning iCloud Photos back on. Take a look at this link for the steps on this, and a few other options as well: Get help with missing photos
Have a great day.
Hello Niamh_Finneran,
Thanks for following up. To look at another possibility, are you able to successfully sync other content from iCloud to your iPhone, like Contacts or events in Calendar? Knowing this would help to narrow things down.
Also, you mentioned changing your email address. If you mean you changed just the email address associated with the account, I recommend double-checking this resource; there are a few steps to take after changing an address used with iCloud, and that could help. Be sure to check out the "iCloud" section specifically: What to do after you change your Apple ID or password
Take care.
Hi Jeremy
Thank you for your response.
I switched off iCloud photos off my phone and clicked delete photos off this device as I thought very little of my photos were on iCloud. However majority of my photos were deleted as a result and they are not in my recently deleted. I have since logged into my iCloud account on a laptop and my photos are still available. Any suggestions as how to get my photos from iCloud back onto my iPhone?
Hello Niamh_Finneran,
We appreciate the reply. It sounds like you turned off iCloud Photos and the photos were deleted, but you still see them in iCloud on your laptop. Is that right?
If so, tap Settings > [name] > iCloud on your iPhone. You may be able to clear this up by turning Photos back on there.
Cheers.
Hi there Niamh_Finneran,
Thanks for that update. Are you signed in under Settings > [name] > Apple ID with the same Apple ID that you used to sign in on the iCloud website?
When you turned Photos on, what happened? If you turn it on and connect to Wi-Fi and power, do your photos start to appear?
Kind regards.
Hi i_rina,
I have since had to change my email address associated with my iCloud. I have logged onto iCloud on a laptop with this new email address and photos are still appearing on my laptop but not on my phone. I am also logged in with this email on my phone!
I have turned on photos in settings while connected to power and WiFi and have had no change. Is there any other solution to this ?
Thanks in advance,
Niamh
Hi sterling r,
thank you for your response! I have noticed in my messages that some of my contacts are appearing as maybe and then the contacts name and others are appearing as phone numbers while there initials are appearing in the photo option.
I have just changed the email address associated with my iCloud since the photos were lost. I have already signed in using my new email address in my settings under my name and I still have had no progress.
Take care
Niamh
G'day Niamh_Finneran,
Based on what's happening and the work you've done on the issue so far, it sounds like it would be best to get in touch with Apple to look into this further. You can reach Apple with this link: Contact Apple Support
Enjoy your day.
See the section - Get photos from your computer to your iOS device
in the article https://support.apple.com/en-in/HT201302
Hello Jameson_H,
Yes l can still view them on a laptop through iCloud but they are not on my phone. I have attempted your suggestion on my phone and I have had no luck.
Photos on iCloud