Iphone 8 Plus
Software: 13.3.1
I am having issues with both my WiFi and Bluetooth. My Wifi icon is grayed out and with a dash across (see images). My bluetooth is blue when you swipe up however when I go into the settings menu it just continues to load and does not work.
I have tried resetting my phone and my network settings.
iPhone 8 Plus, iOS 13
The wi-fi and Bluetooth are both on the same chip on the iPhone. If both have failed, that generally suggests a hardware problem. Since going to a store is not an option right now, you can arrange for a mail-in service if you wish. Contact Apple support to discuss your options.
The wi-fi and Bluetooth are both on the same chip on the iPhone. If both have failed, that generally suggests a hardware problem. Since going to a store is not an option right now, you can arrange for a mail-in service if you wish. Contact Apple support to discuss your options.
They have an Express replacement. You will need to talk to them about it, or you can just wait. Your choice.
Hey luccasdgreco,
I see that you're having some trouble with Wi-Fi and Bluetooth on your iPhone.
First, make make sure that your iPhone is up to date:
Update your iPhone, iPad, or iPod touch
If Wi-Fi and Bluetooth are still having issues, then go to Settings > General > Reset > Reset Network Settings. This resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.
If you're still having trouble, Contact Apple Support.
Take care!
Update: I have updated my phone to IOS 13.4.1 via iTunes on my MacBook and unfortunately, I am still having the same issues.
Karina184,
As you can see by my description I have already tried resetting my network settings. I cannot update my phone because I can't connect to the WiFi.
I have called apple support a few weeks ago when this problem started, they wanted me to bring my phone into a store (which I have to wait obviously)
You're welcome.
Unfortunately I need my phone for work. Looks like i'll need to wait till a store near me opens up. thank you
I will give them a call! Thank you again.
WiFi and Bluetooth NOT Working
