My IPAD is disabled how do I open it

My iPad is disabled and I cannot open


Posted on May 10, 2020 12:25 PM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 12:47 PM

If you have forgotten your iPad passcode, or the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487

2 replies
Question marked as Top-ranking reply

May 10, 2020 12:47 PM in response to Betteloud

If you have forgotten your iPad passcode, or the iPad is disabled, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My IPAD is disabled how do I open it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.