Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 6s won't update

Why won't my iPhone 6s Plus update to iOS 13


Posted on May 10, 2020 1:54 PM

Reply
Question marked as Best reply

Posted on May 10, 2020 2:10 PM

How certain are you that you have an iPhone 6s? Could it be that you have an iPhone 6 instead and not the "s" version?

I ask because the iPhone 6 goes up to iOS 12.4.x and iPhone 6s and newer models go up to iOS 13.4.x.

To validate the model of your iPhone, open Settings ➔ General ➔ About ➔ Model Name and note what it states there.


Axel F.

1 reply
Question marked as Best reply

May 10, 2020 2:10 PM in response to revsjm

How certain are you that you have an iPhone 6s? Could it be that you have an iPhone 6 instead and not the "s" version?

I ask because the iPhone 6 goes up to iOS 12.4.x and iPhone 6s and newer models go up to iOS 13.4.x.

To validate the model of your iPhone, open Settings ➔ General ➔ About ➔ Model Name and note what it states there.


Axel F.

iPhone 6s won't update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.