iPad port not working

Apple telephone customer support is very busy in these tough times.

That person taking messages maybe someone that is just taking customer messages to put into a call queue.

The same sort of thing they do at the actual Apple Stores.

I suggest contacting/reaching out to Apple Product support and services, again, about your Apple iPad charging issues.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.

https://www.apple.com/contact/

OR

https://support.apple.com/en-us/HT201232

You may get an Apple first tier telephone support employees right off or you may have to give that Apple employee taking messages whatever info they need to get back to you.

Best of Luck to You!

Hi. I ordered a new charger and cable it didn’t work. So I sent it back

I‘m out of luck. The first time I called in they were going to offer help and email me my results but they never came through.

ive not called back as this lock down has taken charge and now when I call I get some random person taking messages that can’t help

Do you have another good Apple power/charging adapter you can test with?

Hello,

Can you please elaborate more on your question?

Writing an effective Apple Support Community post

My port is the same . Have you found an answer

thank you.. speaking with product they said it would be £400 roughly to fix it. And the diagnostic test showed nothing helpful.