I ordered a replacement AirPod because I lost one. However, after my purchase, at the bottom of the page it said that for some replacements the original product has to be returned within 10 days of receiving the replacement or there will be a "no-return fee" charged to my card. This was not stated before I purchased my replacement AirPod.. Does this mean I will be charged since my original AirPod is lost.
[Re-Titled by Moderator]
A non return fee is not applicable to you because you are not repairing anything, you are buying a replacement they are two different things.
A non return fee is when they send you and Airpod, then you return the broken one, so they put a charge on your card and if you don't return within the 10WD then they charge you it, it stops people lying about items being damaged then selling them on.
It's either at the bottom of the email due to it being standard or error.
I would contact Apple to make sure if your that worried, this is a user to user community so we can't access any account/order info
A non return fee is not applicable to you because you are not repairing anything, you are buying a replacement they are two different things.
A non return fee is when they send you and Airpod, then you return the broken one, so they put a charge on your card and if you don't return within the 10WD then they charge you it, it stops people lying about items being damaged then selling them on.
It's either at the bottom of the email due to it being standard or error.
I would contact Apple to make sure if your that worried, this is a user to user community so we can't access any account/order info
Did you order a replacement under Applecare + ? They don't cover lost or stolen Airpods, you will have to pay the fee for the lost Airpod.
Need to contact Apple
What does it say below that in the non-return fee section table? How much was the regular fee you paid?
No I didn't order it under Applecare +. I paid the regular fee and after my purchase, it said this... "Non-return fee" below..and I just wanted to know if i will be charged the non return fee
i paid $69
I just got an email with the table...there's no return fee for sure...thanks so much
No worries, glad it's sorted.
I ordered a replacement AirPod because I lost one
