My daughter's brand new 7th generation iPad keeps shutting down/restarting. I followed various advice on updating the OS, forced reboots, resetting the settings etc.. Next on the list is an erase and restore. I want to avoid that if possible. Does anyone have any ideas or suggestions?
Cheers
Tony
You would be best advised to ensure that you have either a current iCloud or iTunes backup of the iPad - and when you have, you should restore the iPad to factory settings.
This restore process will erase all data from the iPad, reset all settings and, crucially, reinstall a fresh copy of iPadOS on the iPad. At conclusion of the restore process, you can optionally restore your locally stored data from the iCloud/iTunes backup.
Here is a link to the restore process:
https://support.apple.com/en-gb/HT201252
Provided you have ensured that you have created the iCloud/iTunes backup, before you start the restore process, you’ve nothing to lose and everything to gain.
I hope you find this to be helpful in resolving the problem.
You would be best advised to ensure that you have either a current iCloud or iTunes backup of the iPad - and when you have, you should restore the iPad to factory settings.
This restore process will erase all data from the iPad, reset all settings and, crucially, reinstall a fresh copy of iPadOS on the iPad. At conclusion of the restore process, you can optionally restore your locally stored data from the iCloud/iTunes backup.
Here is a link to the restore process:
https://support.apple.com/en-gb/HT201252
Provided you have ensured that you have created the iCloud/iTunes backup, before you start the restore process, you’ve nothing to lose and everything to gain.
I hope you find this to be helpful in resolving the problem.
7th generation ipad keeps restarting
