Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Left command key stopped working

My left command key has stopped working but the right is fine. I especially need to use command + c, v, and x. For some reason command + a does work as well as all the shortcut functions for the right command key. I am using macOS Sierra 10.12.6 and did update it last week - to be honest cant be entirely sure if this has happened since then or not.



Posted on May 11, 2020 2:16 AM

Reply
Question marked as Top-ranking reply

Posted on May 11, 2020 7:05 PM

Good afternoon luluroper,


Welcome to the Apple Support Communities!


I understand the left Command key is not working properly on your computer running macOS Sierra 10.12.6. Which model do you have?

Try resetting the NVRAM and SMC and starting your Mac in safe mode to initially troubleshoot this issue:

How to reset the System Management Controller (SMC) on your Mac

Reset NVRAM or PRAM on your Mac

Use safe mode to isolate issues with your Mac


Are you able to connect a wired or Bluetooth keyboard to your Mac to test the Command key?


If your Apple keyboard doesn't work


If the issue persists, contact Apple Support to get the keyboard repaired.


Take care.

2 replies
Question marked as Top-ranking reply

May 11, 2020 7:05 PM in response to luluroper

Good afternoon luluroper,


Welcome to the Apple Support Communities!


I understand the left Command key is not working properly on your computer running macOS Sierra 10.12.6. Which model do you have?

Try resetting the NVRAM and SMC and starting your Mac in safe mode to initially troubleshoot this issue:

How to reset the System Management Controller (SMC) on your Mac

Reset NVRAM or PRAM on your Mac

Use safe mode to isolate issues with your Mac


Are you able to connect a wired or Bluetooth keyboard to your Mac to test the Command key?


If your Apple keyboard doesn't work


If the issue persists, contact Apple Support to get the keyboard repaired.


Take care.

Left command key stopped working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.