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apple id issues

i have a new iPhone 11and it want let me get into my apple id account although i can access it on my other devices. All i get is a verification failed there was an error connecting to the apple id server, i think there is a problem with the wifi on the phone but can't figure it out , anyone got any ideas for me , thanks in advance



iPhone 11

Posted on May 11, 2020 10:44 AM

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Posted on May 11, 2020 11:36 AM

Troubleshooting Wi-Fi issues in IOS.    


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

2 replies
Question marked as Best reply

May 11, 2020 11:36 AM in response to iPhone11issuesappleid

Troubleshooting Wi-Fi issues in IOS.    


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch         


Try a forced restart.


Reset Device.      


If necessary


Hard reset.        


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      


Backup - Restore your device from an iCloud or iTunes backup.      

apple id issues

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