I’m trying to set up two-factor authentication on my wife’s newly acquired iPhone 6s, but there is no option to do it at Settings>[name]>Password & Security. All I can see is “Change password”, “Change Security Questions” & “Rescue Email Address“. It is exactly the same on her iPad 6th generation. Both devices are up to date, using iOS 13.4.1
2FA is for your Apple ID, not your phone. If you are already using it then it is set up. Just add the phone to your account at https://appleid.apple.com
If your wife has a separate Apple ID from yours (and she should) this is still the place to go.
Where are you located? 2 Factor Authentication is not supported in all countries.
Brand new 6S are rare. Even John Lewis stopped them over 12 months ago. Wasn't from Ebay?
does her apple account show the phone as a registered device?
If you try to open her apple account on your phone does it request a six digit code or security questions?
I suggest contacting Apple Support using the link at the top of this page.
did you clear down the phone as though selling it before setting it up for your wife?
I am in UK. I just set up an iphone for my wife on a new appleID
Two factor Auth was turned on by default. Dont know if it was instant.
Have you added her number and another eg yours in trusted phone number? You really should have two, assuming you trust each other to accept codes.
You should have set it up with her AppleID only after clearing it down as per the article. If it is your old phone then it probably still has your activation lock.
Anyone can set up an appleID but it will need to activate a device for it to need 2FA privileges,
I get these two information screens, then they close back to the screen above. Obviously, I have followed the instructions. I repeat, there is no option for 2AF on either her phone or iPad. Like I said above, I’m going round in circles!
We are in UK. I use two-factor authentication on my iPhone 7 & iPad 6th Generation with no problems
It is set up correctly on my own account. It will not set up on my wife’s. Her phone number is associated correctly with her Apple ID. But there is no option on her phone or iPad to set up 2FA
My account has hers and my number as trusted numbers. There is no option on hers to add a trusted number. I’m going round in circles!
On the screen that you just posted, what happens when you click on “Get started… under TWO-FACTOR AUTHENTICATION?
I was beginning to think that too. Thanks for your help
No, but there is no option on her Apple ID account, so I don’t think it’s a problem with the phone. I will contact Apple Support later, thanks
The 6S was discontinued 4 years ago. How could it be brand new?
Two-factor authentication - iPhone 6s
