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Natalias1 Author

Level 1

4 points

Locked iPad with unknown passcode

How do I unlock my iPad if I don’t know the passcode. 2 1/2 son put a passcode himself.

iPad, iPadOS 13

Posted on May 11, 2020 12:57 PM

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Level 10

103,323 points

Posted on May 11, 2020 1:09 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Best reply

Level 10

103,323 points

May 11, 2020 1:09 PM in response to Natalias1

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Locked iPad with unknown passcode

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