Unable to download apps or put credit Card information
unable to download apps it keeps asking me for a verification code and then goes back to the same page and it’s not excepting my debit card , any help ?
iPhone 8 Plus, iOS 13
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User profile for user:
raina_b22
User level:
Community Specialist
Hello Lazukakim,
Welcome to Apple Support Communities. It sounds like you're having trouble downloading apps. I'd be happy to share information that may help.
First, take a look at the steps in this article, and give those a try: If you can’t download or update apps on your iPhone or other Apple device.
Next, use the information shown here for help with your payment method: If your payment method is declined in the App Store or iTunes Store.
Also, check to make sure that you're signed in with your Apple ID: Sign in with your Apple ID.
Finally, try the steps in this article: If you can't connect to the App Store, iTunes Store, or other Apple services.
If you're still unable to download apps, please reply with the following details:
-Are you signed in with your Apple ID under Settings > iTunes & App Store?
-Are you asked for a verification code when attempting to download all apps or one in particular?
Take care.