3 Replies Latest reply: Sep 1, 2010 9:03 AM by JBrickner
Katilovepink Level 1 Level 1
Hi all..I tried to connect my phone via USB to my laptop..However, the itunes store did not detect my phone as the device..
However in "My Computer", i was able to find my Iphone as a "Digital camera" type.

I tried reinstalling the itunes, but it didn't help.
When i connect my phone to itunes on other laptops, there is NO such problem.. My iphone was able to be detected.

I cannot understand why is this happening.
Can anyone help??
thanks alot

iphone 3GS with OS 4.0, Windows Vista
  • Jolly Giant Level 7 Level 7
    Katilovepink wrote:
    However in "My Computer", i was able to find my Iphone as a "Digital camera" type.

    maybe this helps: [_*iPhone, iPad, iPod touch: Disabling digital camera notification in Windows Vista and Windows 7*_|http://support.apple.com/kb/TS1500].


  • KoenG Level 1 Level 1
    I have the same problem. When I connect my Iphone on a USB port It's detected by windows as a camera and also Itunes is started. But Itunes does not recognise my Iphone.

    I found that it works when my laptop has no active network connection.

    Strange things !!

    I reinstalled Itunes allready
  • JBrickner Level 1 Level 1
    EXACT same problem. APple tech support says it's probably my Symantec Endpoint Virus Protection. Are you using Virus protection? Also notice that when my laptop is plugged into a different router, there is no problem.