My iPad is stuck in activation

I brought this iPad Mini few years back. I used this iPad with my iCloud I’d ****@ yahoo.com. Now Recently I reset it and it’s came up with new I’d to start my iPad. My iCloud I’d is ****@ yahoo.com And in my iPad it’s starts With s.....@gmail.com(as in picture attached)

now it’s stuck in activation.

(It’s also in my iCloud I’d devices list )

please help




[Edited by Moderator]

iPad mini, iOS 9

Posted on May 11, 2020 4:53 PM

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Question marked as Top-ranking reply

Posted on May 11, 2020 6:32 PM

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

4 replies
Question marked as Top-ranking reply

May 11, 2020 6:32 PM in response to zohaan192

Hello,


The iPad is locked with Activation Lock. There is no way around unlocking Activation Lock without inserting the device’s associated Apple ID. If this is not an option you will have to find the original receipt for the device that clearly shows the serial number. Once you have this document you can have Apple unlock your iPad.


Activation Lock

May 12, 2020 3:43 AM in response to zohaan192

If your device is Activation Locked, this help page will provide most of the information that you’ll need:

https://support.apple.com/en-us/HT201365


If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com

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My iPad is stuck in activation

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