Johnschmidt Author

Level 1

14 points

Disabled account

My App Store shows App Store & iTunes account disabled

iPhone 8, iOS 13

Posted on May 11, 2020 4:55 PM

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2 replies

Community+ 2025

Level 10

741,311 points

May 11, 2020 4:58 PM in response to Johnschmidt

This issue can't be resolved from your end. Click here and contact Apple.

(180842)

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Level 8

39,549 points

May 11, 2020 4:58 PM in response to Johnschmidt

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

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