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NancyAlert Author

Level 1

4 points

Phone is black with support.apple.com/iphone/restore

Hello not sure what happened however support.apple.com/iphone/restore is all I see plus the sign for me to connect my phone to my computer (which it is) I don;t know what to do here. Help, please!

Posted on May 11, 2020 4:52 PM

Top-ranking reply

Lawrence Finch

Level 10

215,226 points

Posted on May 11, 2020 4:56 PM

Follow the instructions in this Apple support article—>If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

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Phone is black with support.apple.com/iphone/restore

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