You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

After 13.4.1 update, apps no longer work

I did the 13.4.1 update on my iPad Mini 4 and now some apps no longer work, they cannot connect to the internet.

I tried resting my network.

I tried deleting an app and reinstalling the app, but I can't download anything from the app store now either.

Apps open but do not connect to their servers.

iPad mini 4, iPadOS 13

Posted on May 11, 2020 4:52 PM

Reply
4 replies

May 11, 2020 4:54 PM in response to Soldat2099

You can try a clean install of your device after a factory reset:


First make sure you have a backup

How to back up your iPhone, iPad, and iPod touch - Apple Support


Then facory reset your device:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


And set it up without a backup. See if the issue persists.


If that solved it there was a software issue. Try restoring the backup and see if it still works.


if that made the problem come back the backup is the problem


Good luck!

After 13.4.1 update, apps no longer work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.