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I pad screen is not working

Last December I bought Ipad Air 3 and yesterday it's screen went completely dark only a light is blinking on the screen due to lockdown I'm not able to repair it fron the service center I just want to know what I should do rn as if the lockdown would extend it will go out of warranty I want a complete replacement or fixing of this problem as I read online it's your making issues in some of the devices in which the same happened please solve my issue

iPad Air, iPadOS 13

Posted on May 12, 2020 10:25 AM

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Question marked as Top-ranking reply

Posted on May 12, 2020 10:49 AM

Try this...


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

1 reply
Question marked as Top-ranking reply

May 12, 2020 10:49 AM in response to vasu177

Try this...


If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

I pad screen is not working

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