Apple TV 3rd Gen Stuck on Apple Logo. Also Won’t be Recognized by iTunes.

When I plug in my Apple TV, it won’t boot. It gets stuck on the Apple logo. I tried to troubleshoot it with iTunes, but iTunes won’t recognize the device. What’s the issue and how can I fix this?

Apple TV (2nd gen)

Posted on May 12, 2020 12:30 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2020 7:16 PM

Restore your Apple TV - Apple Support

- Take note of the order in which certain connections should be made.

- Take note that some models need to be separately powered, and others not.

- Take note that the USB cable that you use, has full functionality, i.e. fit for data transfer, not just a charging cable.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 3rd Gen Stuck on Apple Logo. Also Won’t be Recognized by iTunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.