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My apple ipad air 2 wifi is not charging or starting up. What should I do. I have tried charging it for an hour, cleaning any debre and factory resetting. Its blank nothing. new battery maybe ?
iPad Air 2 Wi-Fi
If your iPad will not power-on whilst connected to the Power Adapter (charger), then the battery may be totally dead.
It may be worthwhile connecting your iPad to its Power Adapter - and leaving it for at least one hour in an attempt to add some charge to the battery. When ready - whilst leaving the iPad connected to external power - attempt to power-on and enter your passcode.
If iPad isn’t responding, do one of the following:
If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
As a last option, you should contact Apple Support. The link to Contact Support is at top-right of this page.
If your iPad will not power-on whilst connected to the Power Adapter (charger), then the battery may be totally dead.
It may be worthwhile connecting your iPad to its Power Adapter - and leaving it for at least one hour in an attempt to add some charge to the battery. When ready - whilst leaving the iPad connected to external power - attempt to power-on and enter your passcode.
If iPad isn’t responding, do one of the following:
If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.
As a last option, you should contact Apple Support. The link to Contact Support is at top-right of this page.
Has your iPad encountered any damage or water?
You can contact AppleCare, but my guess is that your iPad is hopeless and you need to get a new one.
My apple ipad will not charge or turn on. What should I do?
