You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unable to update to ios 13

Unable to update to ios13

iPhone 6s Plus, iOS 9

Posted on May 12, 2020 10:40 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2020 10:50 PM

If you can't update to iOS 13 maybe because:

  1. You have an iPhone 6 Plus and not an iPhone 6s Plus, see Settings > General > About > Model > ?
  2. You have iOS beta running, check Settings > General, and tap Profiles & Device Management
  3. You do not have enough free space on iPhone
  4. You are not connected to the Internet via Wi-Fi
1 reply
Sort By: 
Question marked as Top-ranking reply

May 12, 2020 10:50 PM in response to Vegafamily5

If you can't update to iOS 13 maybe because:

  1. You have an iPhone 6 Plus and not an iPhone 6s Plus, see Settings > General > About > Model > ?
  2. You have iOS beta running, check Settings > General, and tap Profiles & Device Management
  3. You do not have enough free space on iPhone
  4. You are not connected to the Internet via Wi-Fi
Reply

unable to update to ios 13

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.