Refund
My children uses a lot of games on App without my permission
iPad (6th gen) WiFi, Cellular
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My children uses a lot of games on App without my permission
iPad (6th gen) WiFi, Cellular
Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support
Try applying for a refund here - Request a refund for apps or content that you bought from Apple – Apple Support
Or Contact Apple Support
That’s not a valid reason to request a refund. Take the device away from them or set up parental controls. You can read more about it here.
Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support
You can request a refund, but it may be denied
Excuse me. you got me really disappointed. it’s a lot of money like $50-60 dollars. I would need request refund. I’d like to
speak with customer service. what’s the phone number, please?
I stand by what I said. You need to control your kids. Apple is not responsible for their behavior, you are.
Refund