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iPhone 11 Pro max stuck on spiral black loading screen

how do I fix my iPhone 11 Pro max that is stuck on a black screen with the spiral loading?

iPhone 11 Pro Max, iOS 13

Posted on May 13, 2020 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2020 9:11 AM

Force restart iPhone - Apple Support ⬅︎ TRY THIS...

⬇︎

Press and hold both the Sleep/Wake button and the Home button.

When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

5 replies
Question marked as Top-ranking reply

May 13, 2020 9:11 AM in response to tahlia180

Force restart iPhone - Apple Support ⬅︎ TRY THIS...

⬇︎

Press and hold both the Sleep/Wake button and the Home button.

When the Apple logo appears, release both buttons.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

May 22, 2020 10:40 AM in response to xxadelgadoreyxx

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

May 22, 2020 10:42 AM in response to tahlia180

Force restart an iPhone with Face ID, iPhone SE (2nd generation), iPhone 8, or iPhone 8 Plus

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.

Note: If iPhone still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

iPhone 11 Pro max stuck on spiral black loading screen

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