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This is crazy

Been trying through several devices to find out what a $95.61charge is for.

Posted on May 13, 2020 10:29 AM

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Posted on May 13, 2020 10:40 AM

How were you informed of the charge?


If you consulted See your purchase history for the App Store or iTunes Store - Apple Support, and If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support without finding the charge, you should dispute the fraudulent charge with your card provider.

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May 13, 2020 10:40 AM in response to Helpforreal

How were you informed of the charge?


If you consulted See your purchase history for the App Store or iTunes Store - Apple Support, and If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support without finding the charge, you should dispute the fraudulent charge with your card provider.

May 13, 2020 1:11 PM in response to Helpforreal

See your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to see if the charge appears there. If you think you are owed a refund, see Request a refund for apps or content that you bought from Apple https://support.apple.com/en-us/HT204084.

 

If the charge is not there, then you probably were scammed.

 

Did you provide any potentially damaging information to anyone? If yes, you'll need to follow up, for example, with a credit card company, Apple, Social Security, your bank, etc.

 

If you gave you Apple ID password to a scammer, then

 

Change your Apple ID password https://support.apple.com/en-us/HT201355

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071

 

Learn about Phishing, Scams, Apple Practices,etc.

 

 See If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

 

See Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

 

See How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

 

For scam related information from Apple including reporting scams to Apple see Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

 

Identify scams related to purported apple notifications--Eric Root.

 

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …

 

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

 

Learn about/Increase security

 

See If you think your Apple ID has been compromised https://support.apple.com/en-us/HT204145

 

Increase the Security of your Apple ID https://support.apple.com/en-us/HT201303

 

iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Use Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915

This is crazy

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