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My iPad is stuck on White Screen with black logo

Hello! My daughters iPad is stuck on white screen with black logo and wont initiate. I’ve tried rebooting and it comes back to the same screen. Help, pls!

Posted on May 13, 2020 10:44 AM

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1 reply

May 13, 2020 10:50 AM in response to saranate12

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




If your iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

My iPad is stuck on White Screen with black logo

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