why is my name grayed out in Settings

trying to cancel subscriptions but can't get to page because my name (apple id) is grayed out so can't click or drill down.

iPhone 7, iOS 13

Posted on May 14, 2020 12:54 PM

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Question marked as Top-ranking reply

Posted on May 14, 2020 12:58 PM

Screen Time restriction is active on your iPhone and that is why your name is inaccessible.

Open Settings ➔ Screen Time ➔ Contents & Restrictions ➔ Account Changes - Set this to ALLOW.


Axel F.

5 replies

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why is my name grayed out in Settings

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