serial numbers

HI, i bought a refurbished iPhone x on amazon, everything going great until the last week or so whenever i am on any of the apps downloaded it will jump back and forward to other pages. it also happens when i am on the phone,it will ring any other number i have in my phone,i thought i would buy a new iPhone and trade in the troublesome phone, when i try to do this i get a message thet the serial number does not match the phone. can anybodyy help me here.


Posted on May 14, 2020 3:42 PM

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Question marked as Top-ranking reply

Posted on May 14, 2020 3:50 PM

Hey Tamsonsbairn,


As i can see you think that your iPhone is a replica or another iPhone.

Try to put your iPhone Serial Number here and take a look

https://checkcoverage.apple.com

Also look here to make sure you put the right serial number

https://support.apple.com/en-us/HT204073


Come back with a reply.

3 replies

May 14, 2020 4:01 PM in response to Tamsonsbairn

Two things to note and double check-

  1. Are you looking up the serial number of your iPhone X correctly? Open Settings ➔ General ➔ About ➔ Serial Number.
  2. It is clear that your display may be failing because it is not responding correctly to your touches and has demonstrated signs of ghost touching. Once you have noted down your correct serial number then check to see whether your iPhone X is a part of Apple's iPhone X Display Module Replacement Program.


Axel F.

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serial numbers

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