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Level 1

6 points

the iPhone could not be restored, An unknown error occurred (9)

the iPhone could not be restored, An unknown error occurred (9)

Posted on May 14, 2020 8:14 PM

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Level 10

148,800 points

Posted on May 14, 2020 10:52 PM

See if your iTunes is up to date.

Step 1. Open iTunes on your computer > Click Help in the menu bar.
Step 2. Check for Updates > Follow the instructions to install the latest version of iTunes.
Step 3. Reboot your computer after installing the latest iTunes and see if the iTunes error 9 is fixed.

Axel F.

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Level 10

148,800 points

May 14, 2020 10:52 PM in response to surrr

See if your iTunes is up to date.

Step 1. Open iTunes on your computer > Click Help in the menu bar.
Step 2. Check for Updates > Follow the instructions to install the latest version of iTunes.
Step 3. Reboot your computer after installing the latest iTunes and see if the iTunes error 9 is fixed.

Axel F.

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the iPhone could not be restored, An unknown error occurred (9)

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