the iPhone could not be restored, An unknown error occurred (9)

the iPhone could not be restored, An unknown error occurred (9)

Posted on May 14, 2020 8:14 PM

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Question marked as Top-ranking reply

Posted on May 14, 2020 10:52 PM

See if your iTunes is up to date.

  • Step 1. Open iTunes on your computer > Click Help in the menu bar. 
  • Step 2. Check for Updates > Follow the instructions to install the latest version of iTunes. 
  • Step 3. Reboot your computer after installing the latest iTunes and see if the iTunes error 9 is fixed.


Axel F.

1 reply
Question marked as Top-ranking reply

May 14, 2020 10:52 PM in response to surrr

See if your iTunes is up to date.

  • Step 1. Open iTunes on your computer > Click Help in the menu bar. 
  • Step 2. Check for Updates > Follow the instructions to install the latest version of iTunes. 
  • Step 3. Reboot your computer after installing the latest iTunes and see if the iTunes error 9 is fixed.


Axel F.

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the iPhone could not be restored, An unknown error occurred (9)

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