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Question: MacBook pro

Daughter sprayed windex on screen and it went black. Powers up but keypad and Apple logo does not light up? Any suggestions?

MacBook Pro 15", macOS 10.15

Posted on May 15, 2020 7:25 AM

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You will need to reach out to Apple Support since it's liquid damage and could short out the logic board. If you have AppleCare Plus then it will cover the liquid damage less a deductible, but it depends on what else was damaged. Reach out to Apple here. Contact - Official Apple Supportsupport.apple.com › contact

Posted on May 15, 2020 7:30 AM

Question marked as Apple recommended

May 15, 2020 7:30 AM in response to Taylor110br In response to Taylor110br

You will need to reach out to Apple Support since it's liquid damage and could short out the logic board. If you have AppleCare Plus then it will cover the liquid damage less a deductible, but it depends on what else was damaged. Reach out to Apple here. Contact - Official Apple Supportsupport.apple.com › contact

May 15, 2020 7:30 AM

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Question: MacBook pro