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Question: confused

i cannot change apple id on my computer to update the apps


can someone call me and help ?

MacBook Air 13", macOS 10.14

Posted on May 15, 2020 7:45 AM

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May 15, 2020 8:15 AM in response to confusionnnn In response to confusionnnn

What happens when you try? Message received?


Ans see: Get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

May 15, 2020 8:15 AM

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May 15, 2020 9:38 AM in response to confusionnnn In response to confusionnnn

. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review.   

May 15, 2020 9:38 AM

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