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Level 1

4 points

Ipad frozed when updating

I tried to update my Ipad mini 2 using my PC, at half of the update, an error message apeared (14). Now the Ipad won't turn on. When I try to turn it on, the apple logo apears for just 10 seconds and then it goes black again. My computer does not recoginzes it.

I want to recover the fotos that I have in the Ipad, but I do not have a backup.

Please help me!

Posted on May 15, 2020 2:50 PM

Best reply

sberman

Level 10

264,459 points

Posted on May 15, 2020 2:53 PM

iOS update and restore errors - Apple Support

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Ipad frozed when updating

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