Question: Hey I can’t rename my AirPods 2 and I’ve reset both the iPhone and AirPods multiple times

Question

Level 1

(4 points)

iPhone

Why can’t I rename or access my AirPods personalization menu

iPhone XR, iOS 13

Posted on May 15, 2020 2:52 PM

Reply

Answer 1

Apple recommended

Level 10

(103,103 points)

TV

Hello,

Try updating to iOS 13.4.1 to see if it resolves your problem.

Settings > General > Software Update

May 15, 2020 3:27 PM

Reply Helpful

Question: Q: Hey I can’t rename my AirPods 2 and I’ve reset both the iPhone and AirPods multiple times