Since the last update everyday i seem to lose a different contact, that i would use regularly.
I have tried to go through icloud and restore but they don't seem to reappear. It isnt contacts that have been recently added most of them i have had their numbers for quite sometime.
Is there any way to restore them or to stop this from happening?
Hi RosieRoberta04,
Thanks for your post! I see you are having an issue where contacts are disappearing from your iPhone since the last iOS update. Does your iPhone have storage space left available?
Here is how to check:
How to check the storage on your iPhone, iPad, and iPod touch
Also, see where the contacts are syncing from. Go to Contacts > Groups and see if any groups are unchecked.
Let us know what you find!
Take care!
Yes my phone has 25.91gb left I thought that was the issue and I have checked to make sure that all the groups are on the groups that show are iCloud and OWA. It’s frustrating as I saved my partners number again last night again and this morning when I went to telephone him it was back to a number that I didn’t have saved.
Im really not sure what’s causing this issue I have had an iPhone since the 3G and it’s never done this before
Hi RosieRoberta04,
Thanks for your response! I see the contact issue is still occurring. I recommend making sure your default contact group is the same as what is reflected in Contacts. Go to Settings > Contacts and see what is listed as your Default Account.
If the Default Account is the same as what is reflected in Contacts, and the issue is still occurring, I recommend you Contact Apple Support for further assistance.
Cheers!
Question: Contacts missing even after troubleshooting through icloud
