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Question: unable to connect to icloud music library keeps popping up windows 10

works for a bit then greys out and says unable to connect to icloud music library then after awhile will work again then go grey again. Windows 10.

Windows, Windows 6

Posted on May 15, 2020 3:30 PM

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May 16, 2020 12:28 PM in response to RickfromPoway In response to RickfromPoway

Hello RickfromPoway,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to connect to your iCloud Music Library in iTunes on your Windows computer. To help with this, please see if the steps in these Apple resources help with your situation, including checking for network and security software related issues:



If you can't connect to the App Store, iTunes Store, or other Apple services

TCP and UDP ports used by Apple software products

Resolve issues between iTunes for Windows and third-party security software



Cheers!

May 16, 2020 12:28 PM

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Question: unable to connect to icloud music library keeps popping up windows 10