Iphone stuck on searching due to cellular data update fail at setup

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Level 1

8 points

Iphone stuck on searching due to cellular data update fail at setup

Hello All

My Iphone recently started dropping signals and searching for signals. Then I got a message that it needs a cellular data update. Thinking that resetting my phone would reset the software I did that. However, as the cellular update wasnt done, now when the iphone setup screen comes like if it was a new iphone, the searching is still there and I cant activate the iphone.

It says that activation server is not available. Even if I take out the sim, it still says searching! and I cant go further than the main new iphone setup page. Please help!!!!

A big thank you in advance.

Best

Ash

iPhone 7

Posted on May 16, 2020 12:23 AM

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Answer 1

SravanKrA

Level 10

439,620 points

May 16, 2020 1:11 AM in response to ashkamran

Few Carrier (Cellular Service Provider) do not provide Carrier Settings in full but they offer APN settings for example

Google FI which has APN to be entered manually as h2g2
BSNL in India which provides APN pin to be updated manually as bsnlnet

Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin

Use the APN pin based on your carrier. Ask them or google and search.

If you do see the option to enter APN then the only option is give below

Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..

How to Update Carrier Settings

You can manually check for and install a carrier settings update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support

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Answer 2

ashkamran Author

Level 1

8 points

May 16, 2020 2:03 AM in response to SravanKrA

I reset the iPhone. Now it is on new phone Sergio. I can’t not advance forward after selticinf language and connecting to wifi. It says activation server not found. On top it still says searching, even if sim isn’t inside

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Iphone stuck on searching due to cellular data update fail at setup

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