Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apply pay

I used to use my card in Apple Pay, then I put another card and deleted my card for a while, now I delete the other card and I want to use my card in Apple Pay, but I can't! He says try again or call the card issuer, please I need help ASAP!!

iPhone X, iOS 12

Posted on May 16, 2020 3:26 PM

Reply
Question marked as Apple recommended

did you call the issuer to clear up any issues?


  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


Posted on May 16, 2020 8:49 PM

2 replies
Question marked as Apple recommended

May 16, 2020 8:49 PM in response to raghad215

did you call the issuer to clear up any issues?


  1. Sometimes if you sign out of your Apple ID and back in it resolves the problem.
  2. Check your Apple ID region to make sure it is correct. If it is correct, you may need to select the same region again. (Change your Apple ID country or region - Apple Support)
  3. Check the region on your device to ensure it is correct (Settings>general>language & region - set to your region)
  4. A passcode is required to use the Wallet app. 
  5. You need to be in a region that supports Apple Pay - Countries and regions that support Apple Pay - Apple Support
  6. Your bank needs to support Apple Pay - Apple Pay participating banks - Apple Support
  7. If none of these suggestions are able to resolve your issue you can go here for further assistance - If you can't add cards to Wallet for Apple Pay - Apple Support


Apply pay

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.