Difference between Contacts on my Macs & on iPad & iPhone

Question

Difference between Contacts on my Macs & on iPad & iPhone

I use Contacts on my iMac & MBPro [both Mojave] and each has 360 cards -- and one group which I use a lot has 4 people in it on the computers. But every time I try to use the group on iPhone or iPad it doesn't show up with all 4, only 2 and the ## of total contacts is closer to 200 on both.

I do have iCloud set up to sync all devices - I double checked to be sure on all devices. All contacts are in iCloud, not my Mac...

If we assume we [I] can't cure the problem would it be Okay to just backup and save archive of Contacts on iMac, then delete them totally from iCloud and the other devices and then re import to iCloud and resend?? I

iPad Pro, iPadOS 13

Posted on May 17, 2020 8:18 AM

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Answer 1

Best reply

Eric Root

Level 10

684,057 points

May 17, 2020 8:39 AM in response to Victoria Herring

Try Settings/Your Name/iCloud and slide off Contacts syncing. Wait a few minutes and then slide syncing on. Allow time for syncing to occur.

Last resort - have you tried signing out of iCloud and then sign back in?

See the Apple Support article below.

Contacts - Troubleshooting iCloud Contacts.

You can do what you proposed in your last paragraph, but I would use it as a last resort.

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Answer 2

May 17, 2020 11:03 AM in response to Eric Root

Thanks so much == I'll try the first solutions...appreciate the help

One Q -- would - Try Settings/Your Name/iCloud and slide off C - be on my Mac or the iPad? Sounds like a good thing to do first on iPhone and iPad and see if that works?

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Answer 3

May 17, 2020 12:54 PM in response to Eric Root

Well I turned off Contacts under iPad/iCloud and waited much more than a few minutes == it had started out with 222 and now is up to 279 but not the 360 it should be....tho I set it for keeping the contacts and merging == I think I'll try next deleting the contacts and then waiting and syncing...if that doesn't work will sign out and then in on iCloud === v.

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Answer 4

Eric Root

Level 10

684,057 points

May 17, 2020 11:13 AM in response to Victoria Herring

You are welcome. Since your Macs are syncing properly, I suggest you do that on the iPad.

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Answer 5

Eric Root

Level 10

684,057 points

May 17, 2020 1:43 PM in response to Victoria Herring

I would let it sync at least overnight before trying something else. The sync is very slow.

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Answer 6

May 18, 2020 4:23 AM in response to Eric Root

Thanks so much!!! It worked == I rebooted the iPad this morning after letting the syncing continue overnight and then checked and had the full Contacts back on the iPad - appreciate all your help.

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Answer 7

Eric Root

Level 10

684,057 points

May 18, 2020 6:13 AM in response to Victoria Herring

You are welcome.

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Difference between Contacts on my Macs & on iPad & iPhone

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