Shazam keeps requesting iTunes Login

Hello Dave_K.,

Thanks for using the Apple Support Communities! I understand that you are having an issue with the Shazam app on your iPhone XS. I'm happy to help you find some information.

Here is a resource that can assist you with troubleshooting steps:

If an app unexpectedly quits, stops responding, or won’t open

If you are still having an issue after reviewing the link, please let me know.

Just to clarify, have you recently made any changes to your Apple ID?

Have a great day!

Same here. I use Shazam so I can easily add music to playlists and have Apple Music. A few months back it started asking for the password constantly. This is obviously a bug from one of the ios updates. I have no disconnect option. Please fix this!

@neil214 did you do the disconnect like shown here on apples help site?

because when I go to that settings page in Shazam, I now see this with no disconnect button.

Me too

Same issue for me. The response was not at all helpful!

It’s still happening with Shazam. Any other options or ideas?

Same here - it’s beginning to get really annoying and no fix. I was hoping the Shazam update yesterday would fix it, But no luck, it prompted be again today as soon as it opened.

So I seemed to have fixed the issue by disconnecting my Shazam app from Apple Music and then signing in again . Hope this helps

Thank you. This seemed to have worked.

Thank you, I tried this but no change!

Yes - that worked for me, too. Thanks!

The recommended solution did not work

I see the same thing on Shazam, no disconnect option. I love how well Shazam integrates with Apple Music. But the constant asking me to input my Apple ID password is frustrating.

This has been happening for months now. I've already disconnected and reconnected it from Apple Music and reinstalled the app multiple times. Nothing solves it.

It's very annoying.

Me too!! It frustrates me and it makes me angry!!!