You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Reset mac

I can’t seem to restart my computer back to factory. Like completely wipe it out

Posted on May 17, 2020 4:44 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2020 5:43 PM

Startup your MacBook Air in ➔ MacOS Recovery Mode as indicated in the link (blue color). Erase your drive using DISK UTILITY while in Recovery mode. After that re-install your MacOS. You will then have a MacBook with a factory reset.


Axel F.

1 reply

Reset mac

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.