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Verify payment information

when i try and get an app that costs money, it says i need to verify my payment information but i doesnt say how to

iPad, iPadOS 13

Posted on May 18, 2020 6:36 AM

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Question marked as Top-ranking reply

Posted on May 18, 2020 6:41 AM

This Apple support page should answer any questions related to set-up of payment methods:

https://support.apple.com/en-gb/HT201266

3 replies

Jun 16, 2020 1:03 AM in response to AidenJW22

Something about your existing payment method requires update. Just access your account and verify/update any information that is identified as needing attention. Maybe something as simple as your credit card expiry date has passed?


You can either access your account from your iPad, or using a web browser.


From your iPad/iPhone:

Settings > [Your Name / AppleID] > Payment & Shipping


From a web browser

https://appleid.apple.com



Verify payment information

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