Applespell crashing

Question

Level 1

8 points

Applespell crashing

I have been experiencing a typing lag issue on all browsers safari, chrome and firefox when typing emails filing forms and forum posts. The cursor lags and the spining wheel appears every few seconds and it takes a few seconds for the lag to catch up. This has made typing emails etc very difficult. I have reinstalled browsers, reset caches, restarted in safe mode all to no avail. I have also checked the RAM and processes and all seem ok. The only thing I can find is an error that keeps popping up for apple spell. I have attached a diag and crash report? This has only happened within the last few days can anyone please help? This is driving me nuts. Everything else is perfect and working well its just this thats causing a problem? Has anyone else experienced this can you please help me to fix asap?

MacBook Pro 15", macOS 10.15

Posted on May 18, 2020 8:04 AM

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Answer 1

raina_b22

Community Specialist

May 19, 2020 12:13 PM in response to kbbkirl

Hello kbbkirl,

Great questions. You can try reinstalling without erasing data first, but it might be required to erase in order to successfully reinstall. If you back up with Time Machine, your data will be safe even if you have to erase the disk to complete the reinstall.

Once you've reinstalled macOS, you'll want to sign in and test to see if the issue has been resolved without restoring any data. If you don't see the same issues after reinstalling, the next step is to restore your backup with these steps: Recover all your files on Mac

Enjoy your day!

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Answer 2

i_rina

Community Specialist

May 19, 2020 11:47 AM in response to kbbkirl

Hi kbbkirl,

We appreciate the update on how it went with First Aid!

To back up, you'll want to use an external hard drive and Time Machine. This will walk you through it: Back up your Mac with Time Machine

Once you have a backup, you can reinstall with the steps in this link. You'll use macOS Recovery to reinstall, similar to how you ran the repair: How to reinstall macOS from macOS Recovery

Reply back here with how it goes.

Kind regards.

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Answer 3

Joseph_S.

Community Specialist

May 19, 2020 6:10 AM in response to kbbkirl

Hello kbbkirl,

Thanks for posting! I understand you're having some performance issues when typing, and it seems to happen in all web browsers. I'll be glad to see how I can assist.

For clarification, did the same issue occur when you were booted into safe mode?

Which exact macOS Catalina version are you using?

Does it happen in other apps, like Pages or TextEdit? Or are only web browsers affected?

Since you've tested in safe mode already, a good next step is to create a temporary administrator account and log in there to see if the issue can be replicated. This would determine if the issue is system-wide or user-specific, which is helpful in working out troubleshooting steps: How to test an issue in another user account on your Mac. Check out the lower sections of the link I posted once you've tested; you'll find additional steps there you can try based on the results.

Take care.

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Answer 4

kbbkirl Author

Level 1

8 points

May 22, 2020 12:25 AM in response to i_rina

Thanks i_rina it didn't allow me to reinstall the OS in recovery mode but as I did a time machine back up before I started this process I was able to erase the disk using the time machine backup facility in disk utilities instead.

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Answer 5

kbbkirl Author

Level 1

8 points

May 19, 2020 12:01 PM in response to i_rina

If I back up with time machine and use the reinstall OS in recovery mode will I lose any applications or data? And how do I get everything back when the OS in reinstalled? Will this solve this error?

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Answer 6

i_rina

Community Specialist

May 19, 2020 10:35 AM in response to kbbkirl

Hello kbbkirl,

Thank you for replying back with those results. If the issue is system-wide, running First Aid might be helpful. You can do this from Disk Utility in macOS Recovery mode. Check out this link for step-by-step instructions: Repair a storage device in Disk Utility on Mac

Best wishes.

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Answer 7

kbbkirl Author

Level 1

8 points

May 19, 2020 11:35 AM in response to i_rina

First Aid in Disk utility is showing an error on HD data and asked me to run it in Recovery mode.

First Aid in Recovery mode on HD data has also come up with an error asking me to back up data and reinstall MAC OS. Can you advise how to do this or point me in the right direction so as I don't lose any data/applications/files? Thanks man pardon my ignorance.

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Answer 8

kbbkirl Author

Level 1

8 points

May 22, 2020 12:29 AM in response to raina_b22

Thanks Becky_S22, I used the time machine backup and restored from the back up and it's back working as normal with no issues. Any reason why this would of just stopped like that or what caused the Apple Spell issue? Strange especially as first aid would not repair and installing catalina wouldn't work either only the time machine back-up with erasing the disk worked? Strange stuff indeed but thanks for your help I'm fully functioning again without losing data thats been a big relief.

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