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leeberta Author

Level 1

4 points

After hard reset apple logo is still stuck

I can not reset my iPhone

Posted on May 18, 2020 12:48 PM

Top-ranking reply

fyip

Level 6

18,378 points

Posted on May 18, 2020 4:51 PM

Force restart iPhone - Apple Support ⬅︎ TRY THIS AGAIN, and if it does not work try Recovery Mode...

If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

Recovery Mode... the full info is in the above link...⬆︎ the short info is below...⬇︎

Connect your device to a computer. On a Mac with macOS Catalina 10.15, open Finder. On a Mac with macOS Mojave 10.14 or earlier, or on a PC, open iTunes.

Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery mode screen.

It may take a few tries to get into Recovery Mode but once you do then your phone will be recognized.

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After hard reset apple logo is still stuck

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