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wifi on ipad not working but hotspot from iPhone does work

The WIFI on my iPad is connected but doesn't work.


I tried to connect it to the Hotspot on my phone and it work just fine.


I tried to update and a restart of the iPad. I tried to reset the Network Settings.


Ideas on what else I could try before a Full Restore?

iPad Air 2 Wi-Fi

Posted on May 18, 2020 1:38 PM

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Question marked as Apple recommended

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Posted on May 18, 2020 1:48 PM

2 replies
Question marked as Apple recommended

May 18, 2020 1:48 PM in response to tex6

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

wifi on ipad not working but hotspot from iPhone does work

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