You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

wifi on ipad not working but hotspot from iPhone does work

The WIFI on my iPad is connected but doesn't work.


I tried to connect it to the Hotspot on my phone and it work just fine.


I tried to update and a restart of the iPad. I tried to reset the Network Settings.


Ideas on what else I could try before a Full Restore?

iPad Air 2 Wi-Fi

Posted on May 18, 2020 1:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2020 1:48 PM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

2 replies
Question marked as Top-ranking reply

May 18, 2020 1:48 PM in response to tex6

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

wifi on ipad not working but hotspot from iPhone does work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.