I don't seem to be able to update my ipad os from 10.3.3. to a new version. It has not automatically updated, and I don't seem to be able to manually update. Because of that, I cannot update my version of Outlook.
iPad, iOS 10
You might be unable to update your iPhone for one of these reasons.
Hope these Apple Support links can solve your issue.
Hope it helps!
Unless you have an iPad that is listed on this website, you cannot update past 10.3.3.
Sounds like you many have a 4th generation iPad. Check the back cover for the model number. These are the model numbers for the iPad 4th gen. It cannot update past iOS 10.3.3.
A1458 on the iPad (4th generation) Wi-Fi
A1459 on the iPad (4th generation) Wi-Fi + Cellular
A1460 on the iPad (4th generation) Wi-Fi + Cellular (MM)
Update support for iPad4 formally ended September 2017. The final iOS releases for this model were iOS 10.3.3 (WiFi Only models) and iOS 10.3.4 (WiFi & Cellular). iPad4 cannot be updated to any later major version of iOS as it lacks the minimum hardware requirements needed to run more recent versions.
Many App Developers have also dropped support for older devices and iOS versions preceding iOS12 - and have withdrawn older versions of their Apps from the Apple App Store. Withdrawal of Apps supporting older models of iPad is making their utility and usefulness significantly more limited.
If Apps that you need to use now have higher minimum iOS-version requirements, your only option is to replace your iPad with newer model. Even the basic current iPad7 supports current iPadOS 13.x - and has hardware specifications that will vastly outperform your old iPad4.
I hope this information is helpful - if only in clearly stating your current options.
Problem with updating ipad os
