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My MacBook won't update?

I recently got a Macbook Air from Mercari. It's a MacBook Air 13" and it runs on OS X El Captain. Everything was all good and well until I went to update the computer. I tried to download macOS Catalina but there was a popup saying I couldn't download it. When I went to click on "Learn More," it didn't show or send me anywhere. Can someone please help?

MacBook Air 13", OS X 10.11

Posted on May 18, 2020 4:17 PM

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Question marked as Apple recommended

Hello,


This Macintosh model does not support macOS 10.15 Catalina. The latest release of macOS this Macintosh model supports is macOS 10.13.


How to upgrade to macOS 10.13 High Sierra - Apple Support

Posted on May 18, 2020 7:29 PM

3 replies

My MacBook won't update?

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