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hi

somebody can tel about a warning in the MacBook Pro lastest model its said my computer was restarted because of a problem, thanks

Posted on May 18, 2020 7:05 PM

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Question marked as Top-ranking reply

Posted on May 18, 2020 7:43 PM

If your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem - Apple Support.


Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.

2 replies
Question marked as Top-ranking reply

May 18, 2020 7:43 PM in response to erikafromtampa

If your Mac spontaneously restarts or displays a message that it restarted or shut down because of a problem - Apple Support.


Please read Writing an effective Apple Support Communities question. We are here to help. We are all users. We are not mind-readers nor clairvoyants. We only know what you write down and tell us. Be specific and thorough. Include your hardware information and installed version of macOS. Try to write clearly. Think about what you want to say before you write it down, then re-read it to see if it makes sense.


FYI: These are user-only forums. This is not Apple Support. if you need to contact Apple Support, then contact product and tech support:  Contacting Apple for support and service including international calling numbers.


These forums only provide help with Apple products. Thank you for your understanding and support.

May 18, 2020 7:44 PM in response to erikafromtampa

You can save us asking dozens of questions by submitting a report...

EtreCheck is a simple little app to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac.

http://www.etresoft.com/etrecheck


Pastebin is a good place to paste the whole report if you capture the URL while there…

https://pastebin.com/


Workable but harder for me to work with...the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

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