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User profile for user: mbil
mbil Author
User level: Level 1
10 points

Screen glitch on MacBook Air

Hey there, I just got a new MacBook Air (2020) with an upgrade to the quad core i5.

I've been getting a weird screen glitch. It flashes really fast, maybe once per day, but it's noticeable and not supposed to happen. I think it might be software related, since today I got the chance to take a picture of it. It didn't go away by itself like it usually does, but when I moved my mouse it disappeared.

This is what it looks like:


Is this resolvable without sending it back to the store?

MacBook Air 13", macOS 10.15

Posted on May 19, 2020 5:42 AM

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User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,922 points

Posted on May 19, 2020 11:26 AM

Your MacBook Air 2020 is still under warranty and you can take advantage of it and send it back to the store if you want however you may want to try some basic troubleshooting techniques and see whether that resolves things.

  1. Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Thats all I have for now. Beyond the above recommendations, you can have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support


Axel F.


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Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,922 points

May 19, 2020 11:26 AM in response to mbil

Your MacBook Air 2020 is still under warranty and you can take advantage of it and send it back to the store if you want however you may want to try some basic troubleshooting techniques and see whether that resolves things.

  1. Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
  2. Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
  3. Enter ➔ Safe Mode and see if the screen issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
  4. Finally if none of the above works then you can enter ➔ macOS Recovery Mode and reinstall the macOS and see if that solves it.


Thats all I have for now. Beyond the above recommendations, you can have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support


Axel F.


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Screen glitch on MacBook Air

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