I have an SE that has been a great phone. It has started to completely shut down randomly - not always, but at least 6 times a day. This happens when it goes to sleep due to inactivity or when I intentionally put it to sleep, as when I am putting it away or in my pocket. I have done a full factory reset on the phone this morning, and it has not helped. Anyone know of the problem and a fix?
iPhone SE
Hello,
Wow, I was going to recommend a factory reset, but you've already done that. So how is your battery? See this:
1) Check “Battery Health” in the link:
iPhone Battery and Performance
2) Consider a battery replacement:
Good luck.
Hello,
Wow, I was going to recommend a factory reset, but you've already done that. So how is your battery? See this:
1) Check “Battery Health” in the link:
iPhone Battery and Performance
2) Consider a battery replacement:
Good luck.
3rd party shop
The battery is nearly new. The phone got wet a while back and the original battery and the home button had to be replaced. I believe I’m at the point where residual damage is at work here. Thanks for the reply.
Take it back to them, Apple won't work on it anymore.
Was it done by Apple or a 3rd party shop?
iPhone SE (2016) Shuts Down When It Goes to Sleep
